ESET NOD32 為切合不同用戶的需求，推出了不同組合的用戶套裝，更為非牟利機構及家庭用戶提供了價錢實惠的「個人版本」。在使用證到期後，亦提供了更新包以答謝用戶的一直支持。
但要留心的是，這些版本彼此是不通用的！在續期的時候，要選購與自己相對應的續期版本。一旦錯誤選購，便會在續期註冊時出現「續期註冊序號與原有產品序號種類不符」的錯誤訊息。
 - 原本購買了「商業版本」，但購買了「個人版本」的更新包 - 原本使用了「試用版本」﹝三十天，九十天或OEM使用證﹞，但購買了更新包 - 原有的用戶數量與更新包的用戶數量不相同 - 組合不符，如企業版用戶購買了多用戶版的更新包 序號不符怎麼辦？ - 與我們的技術主任聯絡 |
與技術主任聯絡方法：
| 技術支援熱線： | (02) 7718 3759 |
| 電郵： | support@version-2.tw |
In order to suit diverse requirements of our valued customer, ESET NOD32 has promoted a variety of packages. Also, we offer a special discount for non-profit user and renewal is allowed to thanks for your kindly support.
However, these packages are mutually mismatched! You should buy a corresponding renewal package to renew. Otherwise, a warning message will be prompted telling you that “The renewal serial number and serial number types are not matched.”
| The causes of type mismatch: - Commercial user bought a non-profit renewal package - Trial user(30-day, 90-day, OEM) bought a non-profit renewal package - The number of credited license is not equal to that of renewal one - Package plan not matched. E.g. Enterprise package bought a multiuser renewal package. What can you do? - You can contact our support manager |
To contact our support manager:
| Support Hotline: | (02) 7718 3759 |
| Email Us: | support@version-2.tw |
